All New Mexico Rail Runner Express stations are accessible by ramp or mini high-level platform. All train cars are equipped with four priority seating locations for individuals with disabilities.
Paying Your Fare
Individuals with disabilities may purchase a reduced fare ticket online, on our app, or on board the train with proper ID
Seniors age 60 and older and individuals with disabilities ride at a reduced rate
When on board the train, show your reduced fare ticket / disability notification to the ticket agent when asked
Finding Your Way Around Stations
Stations have ramps providing access to platforms and parking areas
Textured rubber tiles along the length of train platforms warn passengers that they are close to the platform edge; these tiles can be detected with a cane or foot
Changeable message signs on the platform announce late trains and provide service updates
Boarding the Train
Each rail station platform has a wheelchair ramp, called a mini-high, to assist entry onto and exit from the train; these are usually set up for boarding in the last car from the locomotive
Electric powered mobile scooters are allowed on the train
Gas powered vehicles including bicycles, mopeds, and scooters are not allowed on the train
Each train has cars that are equipped with ADA accessible restrooms and wheelchair locks
Service animals are permitted at stations and on trains. The animal should always be on a leash, harness or other tether, unless either the handler is unable because of his/her disability to use a harness, leash or other tether, or the use of a harness, leash or other tether would interfere with the service animal's safe, effective performance of work or tasks, in which case the service animal must be otherwise under the handler's control.
On-board video monitors track the train's progress on any given trip
Train operators announce the name of the next station
Priority Seating
Designated seating for senior citizens and individuals with disabilities is available on all rail cars
Seating is designed to provide easy access for individuals with disabilities, including those using mobility devices
Signs are posted in these areas alerting all customers of this priority
If other passengers are using these seats, the conductor or ticket agent can politely ask them to move
Title VI
The Rio Metro Regional Transit District operates its programs and
services without regard to race, color, national origin, and disability,
in accordance with Title VI of the Civil Rights Act and the Americans
with Disabilities Act. Visit our Title VI / Non-Discrimination Notice Web Page.