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Alert NoticeAlerts for the New Mexico Rail Runner Express and Rio Metro Buses

  1. Track Work Between Los Lunas & Belen

    Track work between Los Lunas and Belen starts Tuesday, February 24, 2026. Expect minor delays for approximately two weeks. Updates will be forthcoming. Track Work Between Los Lunas & Belen

  2. Update of Downtown ABQ Construction

    January 16, 2026 - Due to a City of Albuquerque construction project, pedestrian access to the Downtown Albuquerque Station is currently unavailable from the north side of Central Ave. and First St. Update of Downtown ABQ Construction

  3. January 16th, 2026 - City of Albuquerque Construction Project

    Due to a City of Albuquerque construction project, pedestrian access to the Downtown Albuquerque Station is currently unavailable from the north side of Central Ave. and 1st St. We will share updates as additional information becomes available. January 16th, 2026 - City of Albuquerque Construction Project

  4. Track Work at Downtown ABQ

    Track work at Downtown Albuquerque starts Thursday, May 8, 2025. Watch Out for Heavy Moving Equipment and Work Zones. Updates will be forthcoming. Track Work at Downtown ABQ

  5. Downtown Albuquerque Station Construction

    May 20, 2024 - City of Albuquerque is reconstructing the pedestrian ramp at the Alvarado Transportation Center (ATC) on Central and 1st St. up to the Downtown Albuquerque Rail Runner Station. The ramp is closed for construction. Downtown Albuquerque Station Construction
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Customer Service

To speak with Customer Service about the status of your train or bus, call (866) 795-7245. 

Customer Service Hours: 
Monday-Friday: 5:00 a.m. - 10:30 p.m.
Saturday: 7:30 a.m. - 11:30 p.m. 
Sunday: 7:00 a.m. - 10:00 p.m.

Rider Alerts are also posted on the @RioMetroAlerts Twitter timeline. You must have an active Twitter account to view Rider Alerts.