Alert Center
Alert Center allows you to view all alerts and emergencies in your area. If there are alerts or emergencies, they will be listed below by category.
▼Bike Share Alert
1 Alert
March 27, 2020 9:00 AM
Zagster and Rio Metro are taking precautions to ensure that we are keeping our riders, employees and partner communities safe in the midst of the COVID-19 public health emergency. At this time, we have made the difficult decision to suspend all bike share...
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▼Bus Alert
2 Alerts
March 16, 2020 1:30 PM
Effective Tuesday, March 17, Rio Metro Regional Transit District buses and Dial-a-Ride services in Valencia and Sandoval Counties will be fare-free until further notice.
In response to the spread of the coronavirus (COVID-19), this will reduce cash and fare handling and minimize face-to-face interactions with other passengers and transit staff.
March 16, 2020 1:30 PM
Rio Metro has modified or suspended service on some of our bus routes.
Suspended or Adjusted Bus Services:
- Route 206 – Suspended March 16 through April 3, 2020
- Route 209 – Suspended March 16 through April 6, 2020
- Route 210 – Operating from 7:30 a.m. to 3:40 p.m.
- Route 366 – Suspended...
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▼Rail Alert
1 Alert
March 15, 2020 3:30 PM
(Albuquerque, NM – March 16, 2020) – Beginning Monday, March 16th, the New Mexico Rail Runner Express will suspend service through April 3rd.This decision comes as New Mexico Governor Michelle Lujan Grisham today issued a directive to all state agencies...
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▼Service Alert
1 Alert
March 16, 2020 8:00 AM
New Rio Metro customer service office hours effective March 17, through April 3, 2020.
Monday-Friday: 6:00 a.m. - 6:00 p.m.
Saturday-Sunday: Closed
Rio Metro Customer Service representatives are available at 866-795-RAIL (7245) and 505-245-RAIL (7245).
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