Alert Center

Alert Center allows you to view all alerts and emergencies in your area. If there are alerts or emergencies, they will be listed below by category.

Bike Share Alert

0 Alerts
There are currently no alerts for this category.

Bus Alert

2 Alerts
March 16, 2020 1:30 PM

Rio Metro RTD Temporarily Eliminates Bus Fares

Effective Tuesday, March 17, Rio Metro Regional Transit District buses and Dial-a-Ride services in Valencia and Sandoval Counties will be fare-free until further notice.

In response to the spread of the coronavirus (COVID-19), this will reduce cash and fare handling and minimize face-to-face interactions with other passengers and transit staff.

March 16, 2020 1:30 PM

Rio Metro Bus Schedule Changes

Rio Metro has modified or suspended service on some of our bus routes.

Suspended or Adjusted Bus Services:
- Route 206 – Suspended
- Route 209 – Suspended
- Route 210 – Operating from 7:30 a.m. to 3:40 p.m.
- Valencia County Dial-a-Ride Service – Operating hours from 7:30 a.m. to 3:30 p.m.;...


Rail Alert

1 Alert
March 15, 2020 3:30 PM

NM Rail Runner Express Service Suspension

New Mexico Rail Runner Express officials continue to work with New Mexico Governor Michelle Lujan Grisham’s Administration and Task Force to develop COVID-Safe Practices to determine when it is deemed safe to begin Rail Runner service. At this time...


Service Alert

1 Alert
March 16, 2020 8:00 AM

Rio Metro Adjusting Customer Service Office Hours

New Rio Metro customer service office hours effective March 17, 2020.

Monday-Friday: 6:00 a.m. - 6:00 p.m.
Saturday-Sunday: 8:00 a.m. - 4:00 p.m.

Rio Metro Customer Service representatives are available at 866-795-RAIL (7245) and 505-245-RAIL (7245).