Alert Center
Alert Center allows you to view all alerts and emergencies in your area. If there are alerts or emergencies, they will be listed below by category.
▼Bike Share Alert
1 Alert
March 27, 2020 9:00 AM
Updated June 1, 2020 - Rio Metro Regional Transit District, the agency that oversees the region’s Bikeshare Program, received word last week from Zagster – the company that implements the service – that they are discontinuing operations in New Mexico.
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▼Bus Alert
2 Alerts
March 16, 2020 1:30 PM
Effective Tuesday, March 17, Rio Metro Regional Transit District buses and Dial-a-Ride services in Valencia and Sandoval Counties will be fare-free until further notice.
In response to the spread of the coronavirus (COVID-19), this will reduce cash and fare handling and minimize face-to-face interactions with other passengers and transit staff.
March 16, 2020 1:30 PM
Rio Metro has modified or suspended service on some of our bus routes.
Suspended or Adjusted Bus Services:
- Route 206 – Suspended
- Route 209 – Suspended
- Route 210 – Operating from 7:30 a.m. to 3:40 p.m.
- Route 366 – Suspended
- Valencia County Dial-a-Ride Service – Operating...
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▼Rail Alert
1 Alert
March 15, 2020 3:30 PM
New Mexico Rail Runner Express officials continue to work with New Mexico Governor Michelle Lujan Grisham’s Administration and Task Force to develop COVID-Safe Practices to determine when it is deemed safe to begin Rail Runner service. At this time...
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▼Service Alert
1 Alert
March 16, 2020 8:00 AM
New Rio Metro customer service office hours effective March 17, 2020.
Monday-Friday: 6:00 a.m. - 6:00 p.m.
Saturday-Sunday: 8:00 a.m. - 4:00 p.m.
Rio Metro Customer Service representatives are available at 866-795-RAIL (7245) and 505-245-RAIL (7245).
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