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Rail Runner tickets can be purchased on our app, online, or onboard the train from ticket agents. We accept cash and all credit cards, except American Express. You will receive a discount for buying tickets online or on our app. Find more information and purchase tickets on the How to Buy page.
Children 9 and under and veterans with a VA medical card, VHIC report (with another form of ID), or a Freedom Pass ride free.
Reduced fares are available to:
You can wait for the next regularly scheduled train or contact a local taxi or ride share company.
Rider Alerts are posted on the home page of the Rio Metro website. You can also sign up to receive text alerts for specific train routes and be notified of delays longer than 10 minutes. Follow us on Twitter @RioMetroAlerts to receive updates about train delays and other information.
If a New Mexico Rail Runner Express (NMRX) train arrives at a platform more than five minutes late, personnel at key bus connections will be notified so that shuttles and buses can wait for the train.
The New Mexico Rail Runner Express shares its track with Amtrak and BNSF. At times, the two trains may meet up, whereby one of the trains must come to a complete stop to allow the other to pass in a safe manner. Other reasons for a delayed trains are heavy travel times, as people take more time to board. Train cars may experience mechanical issues, or undergo inspection, which may also cause delays.
We apologize for any inconvenience these delays have caused and we continue to work toward a tradition of on-time performance. To ensure that you receive immediate notice of delayed trains, sign up for text alerts.
See the New Mexico Rail Runner Express holiday schedule for train service, or view the Rio Metro bus holiday schedule for Rio Metro bus service.
If you purchase a ticket for the Rail Runner, transit connections aboard Rio Metro, ABQ Ride, Santa Fe Trails and NCRTD are free. Transportation provided by the Taos Express, the Socorro Shuttle and New Mexico Park and Ride are not free.
View transit connections at each station.
Buses / shuttles to and from the Albuquerque Airport run Monday through Saturday. If you are traveling southbound to the Albuquerque Airport, exit the train at the Downtown Albuquerque Station and board Route 250, Airport Express to get to and from the Airport. If you are traveling northbound to the Albuquerque Airport, get off at the Bernalillo County / International Sunport Station and board Route 222 to get to the airport. View all airport connections for more information.
Seats on the New Mexico Rail Runner Express are available on a first-come, first-served basis. On occasion, our seats do fill up to capacity. But you are welcome to stand in the aisle until a seat becomes available. Purchasing a ticket in advance does not guarantee a seat. We try to monitor passenger loads and add extra rail cars where they are needed.
There are several Santa Fe attractions within easy walking distance of the Santa Fe Depot Station such as:
There are also shuttles leaving from that station that will take you to area destinations. Those shuttles are free with a Rail Runner day, monthly or yearly pass. Read more about the Santa Fe Depot, connections and attractions.
Passengers are welcome to bring and consume food and beverages (excluding alcohol) on the train. Food and beverages are not available for purchase on the train.
At least one restroom is available on every New Mexico Rail Runner Express train. Longer trains will have more than one restroom.
Electrical outlets are available for passenger use at each of the tables on the train. Tables are located on the mezzanine and upper levels only.
Bicycles, skis and other sporting equipment are welcome on the train at no extra charge. Each train car has designated space for up to 8 bicycles. During the winter months, the train also provides storage containers for ski equipment. Please store your equipment in the designated storage areas.
Children must be at least 10 years old to ride the train without a supervising adult.
Pets are not allowed on Rail Runner trains. Service animals are allowed. View information and details on riding with a service animal.
If you leave an item on the train, please contact Customer Service at 505-245-7245 or 866-795-7245. Lost items can be picked up Monday-Friday from 10 a.m. to 2 p.m at:
Herzog Transit Services100 Iron SEAlbuquerque, NM 87102
Non-essential items are held for 30 days. Essential items, such as keys, IDs, walets, phones, purses, etc. will be held for 90 days. If you find an item on the train, please turn it in to a ticket agent or conductor.