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Welcome to the Rio Metro Regional Transit District Blog! Here you will find resources and information related to the New Mexico Rail Runner Express, Rio Metro's bus services, public transportation, transit safety, special events and more. 

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Mar 15

Transit Operator Appreciation Day

Posted on March 15, 2021 at 8:53 AM by Riann Martinez

March 18, 2021 is Transit Operator Appreciation Day. Meet some of Rio Metro’s outstanding employees, and help us thank the bus and train operators that keep our passengers moving safely throughout central New Mexico!

Meet the Operators

Rio Metro Driver Deanna GonzalesDeanna Gonzales, Rio Metro Bus Operator, Valencia County

“I love my job!” That was the first thing Deanna Gonzales said when asked about being a Rio Metro Bus Operator.

Gonzales, who has made driving a career, has worked with Rio Metro’s Valencia County operation for more than six years, and has been in the business of transportation for 24 years. She currently operates a Rio Metro Valencia Dial-a-Ride bus, as well as drives the Route 208 between Belen and Albuquerque mid-day.

Rio Metro Dispatcher Karen MullinsKaren Mullins, Rio Metro Dispatcher, Sandoval County

“It’s really rewarding. That’s why I like this job,” said Karen Mullins, a Dispatcher in Rio Metro’s Sandoval County office. Mullins joined the Rio Metro team more than two years ago.

She started as a bus operator, but quickly transitioned into her current position as Dispatcher. “We help seniors with their independence,” she said. “And it helps their families. At the end of the day, you feel like you did something good.”

Matthew Wylie Quality Assurance for Rail RunnerMatthew Wylie, Quality Assurance Coordinator, New Mexico Rail Runner Express

Safety is the number one priority for Rio Metro, and safety is key to every aspect of the job for Matthew Wylie, Quality Assurance Coordinator for the Rio Metro Regional Transit District and New Mexico Rail Runner Express.

“I do a lot of joint operations tests with our contractor,” said Wylie. “I internally report anything that needs improvements or expectations that are not being met.” In addition, he has taken on project management and coordination roles with other government agencies. “Almost everywhere I go along the corridor, I see a project that I’ve had a part in,” he said.   

Transit Operator Appreciation Day Poster 2021Thank You for Keeping Us Moving!

Rio Metro would like to extend a heartfelt “Thank You” to Deanna, Karen, Matthew, and all of our amazing transit employees. You are truly the SUPERHEROES of public transportation!