Ride the Bus

Riding the Bus is Simple


1-yellow-border Gather Bus Information

  • Online:
  • By Phone: Call Rio Metro Customer Service at 866-795-RAIL (7245).
  • In Person: Stop by our office at 809 Copper Ave. NW in Downtown Albuquerque. Our Customer Service Agents are here to help you, Mon.-Fri., from 8 a.m. to 5 p.m.
  • Printed Materials: Look for route schedules and brochures at most public libraries, transit centers and rail stations.

2-yellow-border Plan Your Trip

Schedules may look complcated, but once you become familiar with them, they're really quite easy. Rio Metro buses travel throughout Sandoval, Bernalillo and Valencia counties. To plan your trip, look at the Rio Metro map for the route you wish to take, then look at the schedule.

Here's what you'll need to find on a schedule:

    • Route number
    • Route name
    • Route map
    • List of key stops and major destinations
    • Departure and arrival times

Tips for reading a schedule

  • All times are departure times, unless otherwise noted.

3-yellow-border Rio Metro bus stop signGet to Your Bus Stop

Be sure to arrive at the bus stop five minutes before the scheduled departure time. Rio Metro bus stop signs are red, white and blue like the one pictured here. The curb may also be painted yellow with the words "bus stop" printed on it. In some cases, the painted curb may be the only indication that you are at a bus stop.

4-yellow-border Board the Bus & Pay Your Fare

When you see a bus approaching, look at the electronic destination sign above the front windshield to verify the route number. To let the bus driver know you want to board, please stand and wait near the curb at the designated bus stop. Be ready with exact change or your valid bus pass or valid Rail Runner Express printed or mobile ticket for a smoother boarding process.

View Rio Metro Bus Fares.

5-yellow-border Get Off at Your Stop

Let the driver know before your stop that you will need to exit the bus.

More Information