Show All Answers

1. Where is the Quiet Car located on the train?

The Quiet Car will always be the car closest to the locomotive of a designated train. Only certain early morning and evening weekday trains will have a Quiet Car. Visit the Quiet Cars page for more information.

2. What are the rules?

Customers are asked to:

• Keep pagers, cell phones, laptop and PDA sounds off
• Refrain from cell phone use
• Speak quietly

The New Mexico Rail Runner Express expects Quiet Cars to be largely enforced by peers and conductor intervention when necessary. Conductors will, of course, lift the quiet car restriction in times of disruption or severe overcrowding. View a full list of rules on the Quiet Cars page.

3. How will I find the Quiet Car?

The Quiet Car will always be the car closest to the locomotive of a designated train. All Quiet Cars will be identified with signage inside the car. Station and on-board announcements will remind customers; and the conductor will be able to direct you. The trains with Quiet Cars are indicated with a triangle next to the train number on the printed weekday schedules. Learn more on our Quiet Cars page.

4. What happens if the Quiet Car is completely full?

Seating is on a first-come, first-served basis. If you plan on sitting in one of these cars, please observe the quiet car guidelines and be respectful of those around you.

5. What if I get on the Quiet Car without knowing it?

Don’t worry, conductors will make on-board announcements and if need be, will politely remind passengers that they are sitting in the Quiet Car. If you prefer not to sit there, simply move to another car.

6. What if I need to make or receive a call on my phone?

Kindly move to another car if you must make or take an incoming call. If you must leave your cell phone on, switch it to the vibrate function so that its ring won′t disturb others. Find more conduct etiquette on the Quiet Cars page.

7. What if another rider's electronic device is too loud?

Please keep in mind, quiet does not mean total silence. A certain amount of tolerance to noise is necessary. If needed, politely remind your seatmate that they are riding in a Quiet Car and ask that they monitor the volume of their music. A Quiet Car is also a peaceful car.

8. Can I still talk if I whisper?

Yes, but please keep the tone to a whisper and the conversation brief. If you find you need to whisper for the entire ride, it might make more sense to ride in the non-quiet cars. View more conduct etiquette on our Quiet Car page.

9. Can you disable the announcements in the quiet car?

We want to preserve a quiet atmosphere for the comfort of our riders; however, we are required to make occasional onboard verbal station announcements. Learn more on our Quiet Cars page.