In accordance with the statewide stay-at-home order asking residents to remain in their houses to slow the spread of the coronavirus, Rio Metro bus service in Sandoval and Valencia Counties has taken measures to ensure that those who need public transit most, will continue to be able to access it.
Rio Metro bus services continue to be adjusted or suspended as follows:
Valencia County (Monday-Friday)
- Route 206 – Service suspended
- Route 209 – Service suspended
- Route 210 – Operating from 7:30 a.m. to 3:40 p.m.
- Dial-a-Ride Service – Operating from 7:30 a.m. to 3:30 p.m.; Reservation Hours 7:00 a.m. to 4:00 p.m.
- Route 208 – Operating on its regular schedule
For questions regarding bus operations in Valencia County, please contact 505-352-3595.
Sandoval County (Monday-Friday)
- Rio Rancho Dial-a-Ride – Operating on its regular schedule
- Route 202 - Santa Ana, Santo Domingo and Cochiti Pueblo stops closed; all other bus stops continue to be served
- Route 204 - Zia Pueblo and Jemez Pueblo stops closed; all other bus stops continue to be served
- Route 366 - Operating on its regular schedule
Please note: All other Sandoval County routes are operating on their regular schedule. For questions please call 877-660-1110.
For questions regarding bus operations in Sandoval County, please call 505-994-1608.
Bus Fares Suspended
All Rio Metro bus fares are currently suspended. Learn More
Face Mask Mandate
TSA requires proper wearing of face masks, per federal law. Face masks must always be worn on buses and at transit facilities and bus stops. Failure to comply will result in denial of boarding or removal.
TSA COVID-19 FAQs
Bus Safety Precautions
Buses & Drivers:
- All employees are wearing face coverings
- Bus operators will work in two separate shifts designed to minimize interaction among staff
- Protective shields have been installed around drivers
- Stanley Steamer has been contracted to disinfect all the buses every day before they are in service
- Enhanced vehicle cleaning throughout the day
- Seating capacity on buses has been reduced in order to maintain social distancing
- No riders are seated behind the driver
- Stand clear of the door and allow passengers to disembark before boarding the buses
- Stay home if you are sick, except to get medical care
If You Are Experiencing Symptoms
Those who believe they have symptoms are urged to contact the coronavirus emergency hotline at 855-600-3453 before visiting a local health care center or hospital.
The New Mexico Department of Health (NMDOH) is the lead agency for the statewide coronavirus response. Community members are encouraged to visit the NMDOH website and follow the NMDOH on Facebook, Instagram, or Twitter for the latest information.