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Posted on: March 3, 2020

Coronavirus Information & Service Impacts

coronavirus information

Rio Metro Regional Transit District Status Updates:

Rio Metro Regional Transit District is closely monitoring the coronavirus (COVID-19) situation. 

New Mexico Rail Runner Express

At this time, New Mexico Rail Runner Express service will be suspended beginning March 16th through April 3rd

Rio Metro Bus Service Changes

To ensure the safety of our riders and drivers, Rio Metro is limiting the number of passengers on vehicles to ensure appropriate social distancing onboard, and has enhanced our vehicle cleaning. Rio Metro bus fares are currently suspended until further notice to reduce face-to-face interactions between passengers and transit staff.

Pace ABQ Bike Share

Pace ABQ bike share has been suspended until further notice.

Customer Service Hours Changes

Rio Metro customer service hours have been adjusted effective March 17, through April 3, 2020.

Adjusted Hours:
Monday-Friday: 6:00 a.m. - 6:00 p.m.
Saturday-Sunday: Closed


Prevention Information for Coronavirus (COVID-19)*

In an effort to help prevent the spread of respiratory diseases such as the coronavirus, it is strongly recommended to follow the tips below:

Clean Your Hands Often

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry
  • Avoid touching your eyes, nose, and mouth with unwashed hands

Avoid Close Contact

  • Avoid close contact with people who are sick

Stay Home if You’re Sick

  • Stay home if you are sick, except to get medical care

Cover Coughs and Sneezes

  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow
  • Immediately wash your hands with soap and water for at least 20 seconds
  • If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol

Clean and Disinfect

  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks

Symptoms*

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases. The following symptoms may appear 2-14 days after exposure: 

  • Fever
  • Cough
  • Shortness of Breath

View COVID-19 Symptom Information

View COVID-19 FAQs


IMPORTANT INFORMATION IF YOU ARE EXPERIENCING SYMPTOMS
Those who believe they have symptoms are urged to contact the coronavirus emergency hotline at 855-600-3453 before visiting a local health care center or hospital.


CDC does not recommend that people who are well wear a face mask to protect themselves from respiratory diseases, including COVID-19. Face masks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others.

 *Information provided by the Centers for Disease Control and Prevention (CDC.gov)

Statewide Response

The New Mexico Department of Health (NMDOH) is the lead agency for the statewide coronavirus response. Community members are encouraged to visit the NMDOH website and follow the NMDOH on Facebook, Instagram, or Twitter for the latest information.


Additional Coronavirus Facts and Resources
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