Rio Metro ACCESS FAQs

Rio Metro ACCESS provides free transportation options for New Mexico residents living in households with income at or below 150% of the Federal Poverty Guidelines as established by the US Department of Health and Human Services.

Rio Metro ACCESS issues train and bus passes to social services agencies so that they can distribute free passes to their clients thanks to a grant from New Mexico Department of Transportation.

Select one of the most frequently asked questions to learn more about the program.

  1. What is Rio Metro ACCESS?
  2. What is the purpose of Rio Metro ACCESS?
  3. Who is the Rio Metro ACCESS Program for?
  4. How can my Agency apply to the Rio Metro ACCESS Program?
  5. How can I get free Rio Metro ACCESS passes if I am a rider?
  6. What public transportation can I ride for free with this pass?
  7. Where can I find the train schedule?
  8. Where can I find the bus schedules?
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Alternate Format

  1. To request this information in an alternate format (eg., Braille, large print, audio), please contact Customer Service at 1-866-795-7245 or click here to download the request form.

Title VI

  1. The Rio Metro Regional Transit District operates its programs and services without regard to race, color, national origin, and disability, in accordance with Title VI of the Civil Rights Act and the Americans with Disabilities Act. Visit our Title VI / Non-Discrimination Notice Web Page.